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互聯網電子商務陷阱

  • 商品型號:WDW137-1
  • 規格:1 片DVD,英語發音中文字幕
  • 分類:▲商業 ▲社會 ▲人文
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片名:互聯網電子商務陷阱
          No Escape–The E-Commerce Trap

我們的購買行為正在迅速轉向互聯網,廣告界和媒體的變革及線上行銷的新趨勢,特別是透過心理測試和A/B測試對消費者進行線上說服。提醒智能手機遊戲化設計的危險性,呼籲保持對價值觀和目標的警覺,避免過度沉迷於數位設備,確保我們在數位時代保持理性思考和自我控制的重要性,並思考我們如何適應和應對這些變化和科技的影響,並尋找自己的真正價值觀和目標。

幾十年來,廣告界使用海報、平面廣告和電視廣告等媒體來吸引顧客,現在,這個行業已經發生了翻天覆地的變化,媒體越來越多地透過互聯網消費,新的廣告方式正在潛移默化地影響著人們。
“線上說服”是指利用行為心理學的進步進行線上行銷,這包括基礎廣泛的心理測試,即所謂的 A/B 測試,每個上網的人都會在不知情的情况下自動參與許多這樣的測試,幾乎每個網上商店都會進行這些操作,臉書、谷歌和亞馬遜等互聯網公司也是如此。如果產品出現在屏幕 A 或屏幕 B 上,它是否更有可能銷售嗎?是更頻繁的點擊淺色還是深色的“購買”按鈕?所有這些因素都會影響我們的購買行為,並且可以在網上進行衡量,購買習慣也與天氣等因素明顯相關。
心理學家和科技行業內部人士都看到了智能手機設計方式日益“遊戲化”的危險,它存在的問題是什麼?它們會上癮,就像癮君子一樣,面對網路為我們提供的無限可能性,我們會沉迷於設備,忽視我們的實際價值觀和目標,我們對未來可以做些什麼呢?
 

For decades, the world of advertising used such media as posters, print ads and TV-commercials to attract customers. Now, the industry has changed radically. Media are increasingly consumed over the internet, where new advertising methods are subtly influencing people.
"Online persuasion" is the term for a branch of online marketing that makes use of advances in behavioral psychology. This includes broad-based psychological tests, the so-called A/B tests. Everyone who goes online automatically takes part in many such tests – without knowing it. Almost every web shop conducts them, as do internet corporations like Facebook, Google and Amazon. Is a product more likely to sell if it is presented on screen A or screen B? Is a lighter or a darker "buy" button clicked more often? All these factors influence our buying behavior and can be measured online. Buying habits have also been clearly linked to such factors as weather.
Psychologists and tech industry insiders alike see a danger in the increasing “gamification” in the way our smartphones are designed. The problem? They are addictive. Like addicts, we are glued to the devices and lose sight of our actual values and goals in the face of the overwhelming possibilities the web offers us. What can we do about it?

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本節目屬於『商業行銷陷阱系列』套裝產品內的其中一片DVD,成套購買請參閱:商業行銷陷阱系列

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